Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox v15 and up cause my computer (MAC OSX 10.8.2) to freeze for about 30 seconds every 15-30 seconds and forces me to turn it off with the power button

  • 1 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh user633449

more options

Firefox v15 and up cause my computer (MAC OSX 10.8.2) to freeze for about 30 seconds every 15-30 seconds and forces me to turn it off with the power button. It only causes this after I have opened Firefox, my computer runs fine before opening Firefox. I have uninstalled Firefox and cleared my personal settings. I have installed future updates (16 and 17) and have run into the same issue. I cannot pull any information on RAM or CPU usage because when it happens it makes my computer unusable. Unfortunately I need to use FF for work and can't. I have tried the different responses on the forums to reduce the amount of RAM and CPU usage with no change in performance.

Firefox v15 and up cause my computer (MAC OSX 10.8.2) to freeze for about 30 seconds every 15-30 seconds and forces me to turn it off with the power button. It only causes this after I have opened Firefox, my computer runs fine before opening Firefox. I have uninstalled Firefox and cleared my personal settings. I have installed future updates (16 and 17) and have run into the same issue. I cannot pull any information on RAM or CPU usage because when it happens it makes my computer unusable. Unfortunately I need to use FF for work and can't. I have tried the different responses on the forums to reduce the amount of RAM and CPU usage with no change in performance.

All Replies (1)

more options