Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe Flash plugin keeps crashing! Build:Nightly 20.0a1; OS:Windows 8 64-bit Pro; Flash Version: 11.6.602.108beta

  • 1 balasan
  • 75 ada masalah ini
  • 30 paparan
  • Balasan terakhir oleh cor-el

more options

Firefox Build:Nightly 20.0a1; OS:Windows 8 64-bit Pro; Flash Version: 11.6.602.108beta.

Problem description: The flash plugin just keeps crashing, I have also tried the adobe flash 11.5 version, makes no sense! The webpages cannot load properly now, like YouTube, not to mention videos. I have no Real Player installed, I have followed the protectmode=0 suggestions as well.

The similar problem with the issues in https://support.mozilla.org/en-US/questions/944055?esab=a&as=aaq

Firefox Build:Nightly 20.0a1; OS:Windows 8 64-bit Pro; Flash Version: 11.6.602.108beta. Problem description: The flash plugin just keeps crashing, I have also tried the adobe flash 11.5 version, makes no sense! The webpages cannot load properly now, like YouTube, not to mention videos. I have no Real Player installed, I have followed the protectmode=0 suggestions as well. The similar problem with the issues in https://support.mozilla.org/en-US/questions/944055?esab=a&as=aaq

All Replies (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Did you try to disable hardware acceleration in the Flash player as well?

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin

See also: