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E mail...when I type in my e mail program the type skips all over the place...it does this on my partner's computer also...with a different e mail program...the

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christineclare
christineclare
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Got a brand new computer! Did a download update(today...June 4) with Firefox and now my new computer is having the same issue as my partner's computer(also using Firefox)...when I compose in my e mail program the words don't stay in sequence...they jump here or there in the body of my message...my partner has been having the same exact issue with his e mail...but he uses Yahoo....I use Juno!

Help! Thanks, Christine

Got a brand new computer! Did a download update(today...June 4) with Firefox and now my new computer is having the same issue as my partner's computer(also using Firefox)...when I compose in my e mail program the words don't stay in sequence...they jump here or there in the body of my message...my partner has been having the same exact issue with his e mail...but he uses Yahoo....I use Juno! Help! Thanks, Christine

All Replies (4)

frucade
frucade
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This sounds like a severe issue with you operating system and/or hardware than a problem with Firefox itself.

Do you have the same issues in other browsers?

christineclare
christineclare Pemilik Soalan
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My partner's computer is Windows 7...my new Computer has Windows 8! And he uses Yahoo mail...I use Juno and we have the exact same issue 


the update from Firefox today.

with the skipping. 


And this did not happen with my new computer until I downloaded



it gets out of sequence
...see ...this is what it is doing
ideato
ideato
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Hello, try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Upgrade your graphics drivers to use hardware acceleration and WebGL

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
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  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

If you have increased the minimum font size then try the default setting "none" in case the current setting is causing problems.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow websites to choose their fonts.

  • Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Command+0 on Mac)