Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my pc crashed and i do not have the sync key now. how do i recover the data in sync? all i can find is ways to start over and that is simply worthless..

  • 1 balasan
  • 3 ada masalah ini
  • 8 paparan
  • Balasan terakhir oleh the-edmeister

more options

sync demands a key code that does not exist because the pc crashed. how do i sync my data without the key? generating and new key is remove the data i need and there is nothing i can find to assist me.

sync demands a key code that does not exist because the pc crashed. how do i sync my data without the key? generating and new key is remove the data i need and there is nothing i can find to assist me.

All Replies (1)

more options

Sorry, without your Sync Key your data is useless and can't be recovered. That "key" is the encryption / decryption key for your data, and no one except you ever see that key.

Sync is intended to synchronize Firefox data between multiple devices, not as a backup medium for only one device