Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem with TB and Comcast password

  • 2 svar
  • 1 har dette problemet
  • Siste svar av jMac

more options

I have comcast/xfinity email. I reset my Comcast password. Now Thunderbird is asking me to enter a new pawword. I enter it, and tell it so save it, but it doesn't work.

Does Comcast email have a different password from the main password?

How can I fix this problem?

I have comcast/xfinity email. I reset my Comcast password. Now Thunderbird is asking me to enter a new pawword. I enter it, and tell it so save it, but it doesn't work. Does Comcast email have a different password from the main password? How can I fix this problem?

All Replies (2)

more options

Added: It says "sending of password did not succeed". I'm able to receive email on TB but not send it from my Comcast account.

It asks me to enter the password for my email account for smtp.comcast.net - and it won't take my main password. How do I find my smtp password?

Endret av jMac

Helpful?

more options

Well, I left it overnight and it started working. It seems that if you change the main PW, it takes several hours for the smtp PW to be updated on their end.

Helpful?

Still et spørsmål

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.