Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

My thunderbird email shuts down when I try to click on anything, including the tool bar. I'm getting my emails through the ISP comcast.

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Wayne Mery

more options

My Thunderbird email system has "shut down". It comes up when I click the icon but when I try to click anything on the tool bar or any email it spins and shuts down, with a message on the top of windows screen that Thunderbird is not responding. Then a dialog box comes up asking if I want to stop the program or wait for it to respond, which it never does. Then a Microsoft box comes up asking if I want to have them check the problem which has never resulted in any response. My ISP provider Comcast checked out their end and says its working and I get emails by going to comcast directly. I am connected to the internet on both Internet Exporer and Firefox.

Is it possible that if I havent updated Microsoft updates recently that is the problem? Any suggestions please. I have six email business accounts on Thunderbird.

My Thunderbird email system has "shut down". It comes up when I click the icon but when I try to click anything on the tool bar or any email it spins and shuts down, with a message on the top of windows screen that Thunderbird is not responding. Then a dialog box comes up asking if I want to stop the program or wait for it to respond, which it never does. Then a Microsoft box comes up asking if I want to have them check the problem which has never resulted in any response. My ISP provider Comcast checked out their end and says its working and I get emails by going to comcast directly. I am connected to the internet on both Internet Exporer and Firefox. Is it possible that if I havent updated Microsoft updates recently that is the problem? Any suggestions please. I have six email business accounts on Thunderbird.

Krejt Përgjigjet (1)

more options

Start *Windows'* safe mode with networking enabled - win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please post to let us know results.