Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox crashes

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga cor-el

bboyce123
bboyce123
more options

My Firefox crashes when I try to download from a website and also printing a PDF. I can do all these things on Chrome and Explorer. We are still using Windows 7 professional.

Crash reports submitted

bp-72025d05-3ae3-46ff-9e00-013570180420 4/20/2018 8:16 AM bp-16a96996-bdc5-482c-8793-0233e0180420 4/20/2018 8:15 AM bp-1221e296-3e8c-4c52-a398-f2be10180420 4/20/2018 8:14 AM bp-3cb728c8-10d7-4901-a631-a61f30180420 4/20/2018 8:13 AM bp-e9282d99-557f-4094-bc69-7d1bd1170505 5/5/2017 2:22 PM

My Firefox crashes when I try to download from a website and also printing a PDF. I can do all these things on Chrome and Explorer. We are still using Windows 7 professional. Crash reports submitted bp-72025d05-3ae3-46ff-9e00-013570180420 4/20/2018 8:16 AM bp-16a96996-bdc5-482c-8793-0233e0180420 4/20/2018 8:15 AM bp-1221e296-3e8c-4c52-a398-f2be10180420 4/20/2018 8:14 AM bp-3cb728c8-10d7-4901-a631-a61f30180420 4/20/2018 8:13 AM bp-e9282d99-557f-4094-bc69-7d1bd1170505 5/5/2017 2:22 PM

Krejt Përgjigjet (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The reports you posted are all very old and from older Firefox versions.

Don't you have any recent crash reports? Do you get the crash reporter window?

if you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports "on the "Help -> Troubleshooting Information" (about:support) page".

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: