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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Why does AutoConfig not connect and Mail.coml not authenticate WINDOWS 8 for Thunderbird?

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 26 parje
  • Përgjigjja më e re nga sfhowes

EmmGee
EmmGee
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AutoConfig doesn't connect (shows the screen immediately) and Mail.com will not authenticate (done manually) ONLY ON WINDOWS 8 (other Windows versions work well) What is going on? I was able to take the same exact login credentials and successfully logged into mail.com, when Thunderbird did not. I have 2 other computers XP and Windows 7, that have no issues. Checked Windows Firewall, and Thunderbird is allowed to get in and out. I'm on an Acer Aspire (V5-122p), which has Windows 8 and AMD A4 (dual 1.00). Is it possibly a new Thunderbird version with an issue?

Note I have gotten about.com's mail.com info for SMTP and Pop3, but none worked.

AutoConfig doesn't connect (shows the screen immediately) and Mail.com will not authenticate (done manually) ONLY ON WINDOWS 8 (other Windows versions work well) What is going on? I was able to take the same exact login credentials and successfully logged into mail.com, when Thunderbird did not. I have 2 other computers XP and Windows 7, that have no issues. Checked Windows Firewall, and Thunderbird is allowed to get in and out. I'm on an Acer Aspire (V5-122p), which has Windows 8 and AMD A4 (dual 1.00). Is it possibly a new Thunderbird version with an issue? Note I have gotten about.com's mail.com info for SMTP and Pop3, but none worked.

Krejt Përgjigjet (2)

christ1
christ1
  • Top 25 Contributor
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Can you post the SMTP and Pop3 info you got?

Please also post your Troubleshooting Information.

Help - Troubleshooting Information

Press Alt or F10 to restore the menu bar in case it's hidden.

sfhowes
sfhowes
  • Top 10 Contributor
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https://support.mozilla.org/en-US/questions/992085#answer-549247