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Emails Not Showing On The Right Panel

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  • Trả lời mới nhất được viết bởi Robert Weir

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Hi

 I am using version 115.14.0 (64-bit) and I am using Fedora 39, up to date OS.  I have been using ThunderBird for a very long time.  I have been experiencing an issue which, unfortunately, seems to come and go.  I am experiencing this issue on 2 separate physical computers.  How can I restore the list of emails under any account when they are not visible?
 This is very troubling ...

Robert

Hi I am using version 115.14.0 (64-bit) and I am using Fedora 39, up to date OS. I have been using ThunderBird for a very long time. I have been experiencing an issue which, unfortunately, seems to come and go. I am experiencing this issue on 2 separate physical computers. How can I restore the list of emails under any account when they are not visible? This is very troubling ... Robert
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The emails have appeared again. At first they were not there but now they are. Is this the solution I should deploy if, and when, the issue occurs again?

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I can see those emails under a folder called All Mail for that very same account. I am not sure how to keep all my settings from my current profile and create a new one. I seldom use Webmail, as I like a dedicated Client. I have a VNC service to access my home server and look at my email from their. I even use TB for my Gmail accounts. I am not using a lot of the power it no doubt has but I only read my email and I do not stress the program very much. I have moved profiles between machines before but never started from scratch. I have been using TB since the early years of this century. Maybe it is getting too complicated to be stable anymore.

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Is it the All Mail folder on TB that has the disappearing messages problem?

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No. It is the All Mail folder that actually shows what should show under Inbox. Google introduced this Folder when Telus shifted its Email Service to them. I would only have Inbox, Sent and Trash, if I had control of it, but I live with their setup. I simply mention it, again, as I did in my post 9/21/24 10:24PM.

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Try setting Maximum number of connections to cache to 2.

https://support.mozilla.org/en-US/questions/1401615

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Hi Ed

  I tried changing that to 2 and closed down TB.  I restarted it and no joy.

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The All Mail 'folder' contains what is says: messages from all other folders, including trash. If you go to the web site and open that folder, are any messages labeled 'Inbox'?

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It is important to understand that Google does not use Imap in a standard fashion, I have been told. They are, for practical purposes, my Email Service Provider (Telus has gotten out of the game of Email Services, hence I am stuck with them being in the loop). I have never tried to go to their server/site but one thing I do know. All the messages are visible on my Desktop TB and they show up under Inbox. By deduction I kind of know that they are out there and accessible by TB. The Release Notes show (Version 115.15.0esr | Released September 5, 2024, on my laptop and Version 115.14.0esr | Released August 6, 2024, on my desktop, which does not have this problem). I had the exact same thing happen on that unit a short while back and had to restore the entire OS to get it back to working. Each computer has a different profile as TB located under the 2 different OS systems but I have been unable to share the same Profile, within my network, due to the lack of Concurrency and Lock Out provision within TB (server version basically not available). I was trying to see if my problem could somehow help the TB devs to solve problems that might be bugs that should be zapped. I expect that the code base is different for Linux than Windows but the core code should be the same, I would think. It appears that the version 115.14.0esr | Released August 6, 2024 works and the version 115.15.0esr | Released September 5, 2024 does not, at least on my 2 computers. If this thread is getting too long I will understand if you need to close it down. Thanks for all your assistance so far ... Robert

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