Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My Norton toolbar (v.2014.7.5.2) has been disabled on FF 28.

RadicalDudette
RadicalDudette
more options

I have done the live updates & restart. I also have Windows Vista. I do not wish to change windows vista. If I upgrade to FF 30, will I be able to get the toolbar? I need to know if FF 30 is a beta, since I have read articles on the Norton forum which states they do not patch beta programs. I do have the Norton Toolbar on IE 9, and the Identity Safe works, the reason I want the toolbar. I do not use IE 9. FF is a better browser than IE or google chrome for Windows Vista. This problem started today 7-28-14.

I have done the live updates & restart. I also have Windows Vista. I do not wish to change windows vista. If I upgrade to FF 30, will I be able to get the toolbar? I need to know if FF 30 is a beta, since I have read articles on the Norton forum which states they do not patch beta programs. I do have the Norton Toolbar on IE 9, and the Identity Safe works, the reason I want the toolbar. I do not use IE 9. FF is a better browser than IE or google chrome for Windows Vista. This problem started today 7-28-14.

الحل المُختار

Norton has dropped support for older versions of Firefox. Please update to Firefox 31 and then update Norton Toolbar http://community.norton.com/t5/Product-Update-Announcements/Firefox-31-Support-for-Norton-Toolbar/ba-p/1155994

Read this answer in context 👍 1

All Replies (3)

user633449
user633449
more options

الحل المُختار

Norton has dropped support for older versions of Firefox. Please update to Firefox 31 and then update Norton Toolbar http://community.norton.com/t5/Product-Update-Announcements/Firefox-31-Support-for-Norton-Toolbar/ba-p/1155994

James
James
  • Top 25 Contributor
  • Moderator
more options

Firefox 31.0 has been the current Release since July 22.

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Attention-Firefox-3-through-28-users/td-p/706331.

RadicalDudette
RadicalDudette صاحب السؤال
more options

Thank you for your help. I was hesitant to upgrade because I always had my page set up with a menu bar of my favorite sites. I am not always fond of change. Thanks for responding so quickly. Both answers solved my problem. :>)

Modified by RadicalDudette