Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

So firefox locks me into a screen to make me enable cookies,, prompts do not help because no settings option

  • 1 (رد واحد)
  • 1 has this problem
  • 7 views
  • آخر ردّ كتبه the-edmeister

more options

So I wanted to use firefox as default browser, and I go to log into my gmail and it locks me into a screen for enabling cookies... NOt happy. The instructions are to go to settings in Chrome menu, I do not want chrome I want regular google like I have always used. I cannot enable cookies because I do not have an account. Drop down menu from upper right corner of my screen does not have a area for support / privacy settings/ enable cookies etc etc with what ever it was trying to get me to do to enable cookies. Ok now I have to create a account. NOPE cannot do that because still locked into the enable cookies screen undid firefox from laptop but if try to reinstall get same darn message %$##

thank you for the headache

So I wanted to use firefox as default browser, and I go to log into my gmail and it locks me into a screen for enabling cookies... NOt happy. The instructions are to go to settings in Chrome menu, I do not want chrome I want regular google like I have always used. I cannot enable cookies because I do not have an account. Drop down menu from upper right corner of my screen does not have a area for support / privacy settings/ enable cookies etc etc with what ever it was trying to get me to do to enable cookies. Ok now I have to create a account. NOPE cannot do that because still locked into the enable cookies screen undid firefox from laptop but if try to reinstall get same darn message %$## thank you for the headache

All Replies (1)

more options

Please provide a screenshot of that screen.


See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.