Cox internet service, can send but not receive emails using Android phone on Verizon as a wifi hotspot.
MAC OS X El Capitan 10.11.6, Thunderbird, home internet service through Cox, Galaxy S4 phone through Verizon. No problems using wireless at home. Can receive but not send emails using the phone as a wireless hotspot. Send operation never requests my password, just times out after about 2 minutes.
Application Basics
Name: Thunderbird Version: 45.3.0 User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:45.0) Gecko/20100101 Thunderbird/45.3.0 Profile Folder: Show in Finder Application Build ID: 20160825102941 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) pop.west.cox.net:995, SSL, passwordCleartext
OUTGOING: , smtp.west.cox.net:587, alwaysSTARTTLS, passwordEncrypted, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (pop3) pop.west.cox.net:995, SSL, passwordCleartext
OUTGOING: , smtp.west.cox.net:587, alwaysSTARTTLS, passwordEncrypted, true
Crash Reports
Extensions
Lightning, 4.7.3, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 45.3.0
font.name.sans-serif.x-western: Times New Roman
font.size.variable.x-western: 14
gfx.blacklist.direct2d: 3
gfx.blacklist.dxva: 3
gfx.crash-guard.glcontext.appVersion: 45.2.0
gfx.crash-guard.glcontext.deviceID: 0x0126
gfx.crash-guard.status.glcontext: 2
mail.openMessageBehavior.version: 1
mail.spotlight.firstRunDone: true
mailnews.database.global.datastore.id: 38fe1553-6cd1-be4d-92af-700707e2c51
network.cookie.cookieBehavior: 1
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1474347950
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
print.macosx.pagesetup-2: PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
privacy.donottrackheader.enabled: true
Graphics
Vendor ID: 0x8086
Device ID: 0x0126
WebGL Renderer: Intel Inc. -- Intel HD Graphics 3000 OpenGL Engine -- 2.1 INTEL-10.0.51
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureSkiaAccelerated: 1
AzureFallbackCanvasBackend: none
AzureContentBackend: quartz
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.12
4.12
NSS
3.21.1 Basic ECC
3.21.1 Basic ECC
NSS Util
3.21.1
3.21.1
NSS SSL
3.21.1 Basic ECC
3.21.1 Basic ECC
NSS S/MIME
3.21.1 Basic ECC
3.21.1 Basic ECC
MAC OS X El Capitan 10.11.6, Thunderbird, home internet service through Cox, Galaxy S4 phone through Verizon. No problems using wireless at home. Can receive but not send emails using the phone as a wireless hotspot. Send operation never requests my password, just times out after about 2 minutes.
Application Basics
Name: Thunderbird
Version: 45.3.0
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:45.0) Gecko/20100101 Thunderbird/45.3.0
Profile Folder: Show in Finder
Application Build ID: 20160825102941
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) pop.west.cox.net:995, SSL, passwordCleartext
OUTGOING: , smtp.west.cox.net:587, alwaysSTARTTLS, passwordEncrypted, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (pop3) pop.west.cox.net:995, SSL, passwordCleartext
OUTGOING: , smtp.west.cox.net:587, alwaysSTARTTLS, passwordEncrypted, true
Crash Reports
Extensions
Lightning, 4.7.3, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 45.3.0
font.name.sans-serif.x-western: Times New Roman
font.size.variable.x-western: 14
gfx.blacklist.direct2d: 3
gfx.blacklist.dxva: 3
gfx.crash-guard.glcontext.appVersion: 45.2.0
gfx.crash-guard.glcontext.deviceID: 0x0126
gfx.crash-guard.status.glcontext: 2
mail.openMessageBehavior.version: 1
mail.spotlight.firstRunDone: true
mailnews.database.global.datastore.id: 38fe1553-6cd1-be4d-92af-700707e2c51
network.cookie.cookieBehavior: 1
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1474347950
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
print.macosx.pagesetup-2: PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
privacy.donottrackheader.enabled: true
Graphics
Vendor ID: 0x8086
Device ID: 0x0126
WebGL Renderer: Intel Inc. -- Intel HD Graphics 3000 OpenGL Engine -- 2.1 INTEL-10.0.51
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureSkiaAccelerated: 1
AzureFallbackCanvasBackend: none
AzureContentBackend: quartz
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.12
4.12
NSS
3.21.1 Basic ECC
3.21.1 Basic ECC
NSS Util
3.21.1
3.21.1
NSS SSL
3.21.1 Basic ECC
3.21.1 Basic ECC
NSS S/MIME
3.21.1 Basic ECC
3.21.1 Basic ECC
All Replies (1)
You probably need to be sending via Verizon login/smtp. I don't see any settings for Verizon.