when I open my home page I get a lock with a red line saying it is not secure. How do I correct this?
When I went on my hope page this morning I get a lock with a red line. The message when I click on the lock says the site is not secure. It seems that my other sites are secure since they have a green lock with no lines. How do I correct this? I contacted my internet provider and was on the phone for quite a while trying to correct this to no avail. Your help would be greatly appreciated.
Thank you. Diane Gaber
الحل المُختار
There is likely mixed content on that web page.
You can see a special padlock at the left end of the location/address bar.
- a padlock with a strike through means that mixed active content is present and not blocked.
- a padlock with an exclamation mark attached means that mixed passive content (e.g. images) is present, but not blocked.
- https://support.mozilla.org/kb/mixed-content-blocking-firefox
- https://support.mozilla.org/kb/control-center-site-privacy-and-security-firefox
All Replies (4)
what is your home page?
My home page is myconnection.cox.com
الحل المُختار
There is likely mixed content on that web page.
You can see a special padlock at the left end of the location/address bar.
- a padlock with a strike through means that mixed active content is present and not blocked.
- a padlock with an exclamation mark attached means that mixed passive content (e.g. images) is present, but not blocked.
- https://support.mozilla.org/kb/mixed-content-blocking-firefox
- https://support.mozilla.org/kb/control-center-site-privacy-and-security-firefox
Note that Firefox 51+ also shows a padlock with a strike through if you visit a website via an open http connection.
