I tried to sign in to Mozilla support, but wouldn't take my password. it said they sent me a new password, but it hasn't appeared on my inbox. My email is woods
(continuing my above question) incoming email. The reason I was trying to contact support was that all my folders under my email inbox have disappeared. It's a very long story, but I did find them on a Centurylink page after Centurylink mistakenly switch my email from Mozilla to Centurylink. I managed to switch it back to Mozilla, but my inbox folders are still missing, although they were on the Centurylink email program before I switched it back to Mozilla, so I know they still exist.
All Replies (3)
so you are logged into support and you post a long story about how you can not do that. Then launch into something about centurlink changing your mail client. I am totally confused as to what is happening, or what it is you are expecting from the support forum.
Short version: My folders under my inbox are not listed under "Inbox" They were all there until about 3 days ago. My medical emails, my financial emails, all my important emails that I need kept are there and they aren't showing. All this is in reference to my Thunderbird email.
Modified by Renrats1
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.