Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox.com is recording very old email address and won't let people to delete the account!

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 6 views
  • آخر ردّ كتبه user4497830

user4497830
user4497830
more options

1. Go to https://accounts.firefox.com/settings 2. Log in 3. Go to https://accounts.firefox.com/settings/delete_account 4. Input completely correct password 5. "Incorrect password"

POST request to https://api.accounts.firefox.com/v1/account/destroy

https://api.accounts.firefox.com/v1/account/destroy

Your server response

code 400 errno 120 error "Bad Request" message "Incorrect email case" info "https://github.com/mozilla/fxa/blob/main/packages/fxa-auth-server/docs/api.md#response-format" email "(THIS EMAIL ADDRESS IS WAY OLD)"

Problem 1. You are keeping old email address which I deleted ages ago after I changed to new one. Problem 2. You are locking people and does not let them delete their account.

So much for privacy. Firefox the devil. Fix this bug already as this bug is very easy to reproduce.

1. Go to https://accounts.firefox.com/settings 2. Log in 3. Go to https://accounts.firefox.com/settings/delete_account 4. Input completely correct password 5. "'''Incorrect password'''" POST request to https://api.accounts.firefox.com/v1/account/destroy https://api.accounts.firefox.com/v1/account/destroy Your server response code 400 errno 120 error "Bad Request" message "Incorrect email case" info "https://github.com/mozilla/fxa/blob/main/packages/fxa-auth-server/docs/api.md#response-format" email "(THIS EMAIL ADDRESS IS WAY OLD)" --------- Problem 1. You are keeping old email address which I deleted ages ago after I changed to new one. Problem 2. You are locking people and does not let them delete their account. So much for privacy. Firefox the devil. Fix this bug already as this bug is very easy to reproduce.

All Replies (2)

user4497830
user4497830 صاحب السؤال
more options

And when trying to change password from https://accounts.firefox.com/settings/change_password (NOTE, the user is ALREADY logged in to visit this page!)

POST https://api.accounts.firefox.com/v1/password/change/start

Incorrect password

code 400 errno 120 error "Bad Request" message "Incorrect email case" info "https://github.com/mozilla/fxa/blob/main/packages/fxa-auth-server/docs/api.md#response-format" email "(SEE THIS EMAIL ADDRESS IS NOT CURRENT EMAIL, MOZ IS RECORDING YOUR HISTORY)"

user4497830
user4497830 صاحب السؤال
more options

Prereqirement: 1. You are very old Firefox account owner. 2. You changed email address 2 or 3 times within several years on accounts.firefox.com, and deleted the old one (no secondary email)

Now.

1. Log in to accounts.firefox.com 2. Go to https://accounts.firefox.com/settings/change_password 3. Input your password 4. Input "Firefox.spying.activity" to both new password 5. IncoRRecT PassWOrd!!!!!!!!!!!!!!!!!