ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Browsing with Firefox

more options

I have Google Chrome installed and I have now installed Firefox. When I try to browse in Firefox I am directed back to the Google Chrome browser. However the website that I am trying to reach won't work properly with Google Chrome which is why I need to use Firefox. What should I do?

I have Google Chrome installed and I have now installed Firefox. When I try to browse in Firefox I am directed back to the Google Chrome browser. However the website that I am trying to reach won't work properly with Google Chrome which is why I need to use Firefox. What should I do?

All Replies (2)

more options

Hi,

Can you attach a video showcasing this issue?

It's possible you still have Chrome set as your default browser. To change this you can go into settings (about:preferences) and under 'General -> Startup' you should have the option to set it to your default browser.

If this isn't an option appearing there then please open up 'default apps' on windows, search for 'firefox' and then click on the first result. On there you will be able to click 'make firefox your default browser'.

more options

daviddemslie said

When I try to browse in Firefox I am directed back to the Google Chrome browser.

Do you mean you launch Firefox using its desktop shortcut it closes and Chrome appears instead? Or when you get to the website it says you can't use Firefox and you need to use Chrome instead? Or something else.