ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird won't accept my primary password.

  • 2 (ردّان اثنان)
  • 0 have this problem
  • آخر ردّ كتبه DavidGG

more options

I have followed the advice in the article https://mzl.la/3C1WG1b, but it leaves me up in the air with no end result. Once I have pressed RESET I am left with the BOX which states Your Primary Password has been reset. But nowhere in the process have I been asked to create a new password, and no indication of what password has been rest.

I have followed the advice in the article https://mzl.la/3C1WG1b, but it leaves me up in the air with no end result. Once I have pressed RESET I am left with the BOX which states Your Primary Password has been reset. But nowhere in the process have I been asked to create a new password, and no indication of what password has been rest.

All Replies (2)

more options

A new primary password can be set at settings>privacy&security.

Helpful?

more options
it leaves me up in the air with no end result

It leaves you with the end result that the article you linked says, i.e. remove all of your saved usernames and passwords from Thunderbird. No more, no less. What else did you expect?

nowhere in the process have I been asked to create a new password

Because you don't have to. It's up to you whether you want to set up a primary password again or not…

no indication of what password has been rest

What do you mean "no indication"? You're saying it yourself, the Primary Password. The very article you linked has a link to another article that explains what a Primary Password is…

https://support.mozilla.org/kb/use-primary-password-protect-stored-logins

Helpful?

اطرح سؤالا

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.