Sync recovery link broken. What to do?
I lost my Sync password.
In the support page at https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information?esab=a&s=sync+lost&r=1&as=s#w_iaove-forgotten-my-sync-password-ae-how-do-i-reset-it I was told to go to the following password reset page:
https://account.services.mozilla.com
But this is not working. In this address I get the following info:
"404 Not Found nginx/1.2.0"
How should I proceed?
All Replies (3)
hello gussn, the site works for me, maybe try it a little bit later again.
https://account.services.mozilla.com is down for me.
Tried Firefox, Chrome, Safari, on my Mac at work, PC at home, and on my Android.
Nothing but 404 on this page.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"