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Why do I have a silly bouncing thing at the bottom of my screen, boggling my eys and making reading websites confusing?

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 2 views
  • آخر ردّ كتبه cor-el

lgregory
lgregory
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There seems to be adds at the bottom of the screen. I cannot get rid of them. My popup blocker should be working - I looked.

There seems to be adds at the bottom of the screen. I cannot get rid of them. My popup blocker should be working - I looked.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Please provide a screenshot of what you are referring to.

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem 

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: