Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Video has stopped working from CNN

  • 1 balasan
  • 1 ada masalah ini
  • 12 paparan
  • Balasan terakhir oleh FredMcD

more options

As of yesterday, the video from CNN is just showing a blank screen. No error message - just no video. Was an update responsible for this? I use Windows 7 and ADBlock.

As of yesterday, the video from CNN is just showing a blank screen. No error message - just no video. Was an update responsible for this? I use Windows 7 and ADBlock.

All Replies (1)

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?